For reasons of hygiene, Prestige Puros does not grant a right of withdrawal on tobacco products. If a product is defective, contact us immediately and send us appropriate photos of the defects. This must be done within 24 hours of receipt of the goods.
via Email info@prestige-puros.com
Further information can be found at: https://www.kmu.admin.ch/kmu/de/home/praktisches-wissen/kmu-betreiben/e-commerce/erstellung-e-commerce-site/wichtige-informationen/widerrufsrecht.
According to the manufacturer, Prestige Puros grants a 1-year guarantee on all other products. The products must be returned complete and in their original packaging to Prestige Puros (address: Auf der Wacht 8c, 4104 Oberwil, Schwitzerland).
01.01.2025